Contract Manager

Central London
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Carmichael UK are looking for a Contracts Manager on behalf of a major Tier 1 contractor.

  • Start date: Immediate
  • Contract: 3 months initial with either view to extend
  • Location: Central London
  • Rate: Negotiable
  • Payment type: PAYE/ Umbrella



  • Manage all Building Services directly employed staff to ensure that their performance meets the agreed and acceptable standards for the service delivery
  • Manage agreed KPIs and SLAs, ensuring best use of all resources to ensure targets are met
  • Responsible for managing the company’s H&S and environmental performance on site
  • Responsible for managing the company’s quality procedures on site
  • Responsible for managing the site P&L account to agreed margins
  • Recruitment of any new staff required on site, whether temporary or full time staff to ensure site is adequately resourced for service delivery
  • Responsible for the development of all staff under their control, which will include annual appraisals
  • Manage staff absenteeism and be responsible for disciplinary issues within site team
  • Management of client relationship on a daily basis
  • Management of all reports required by management team
  • Represent SFS at all client meetings
  • Review and develop new operational strategies to ensure continued improvement to service delivery
  • Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue


Skills & Experience

  • Must have 5 years’ experience delivering a Hard Services FM contract
  • Experience in business development
  • Management qualification
  • Experience of managing large commercial sites with values in excess of £1.5m p.a.
  • Management experience of service delivery in high profile offices
  • Ability to communicate both verbally and in writing with all levels of staff and clients
  • Ability to manage and prioritise a demanding and varying workload


Key Competencies

  • Deliver results
  • Focus on customers
  • Communicate
  • Collaborate
  • Lead people