REF:280

Receptionist

I have an urgent requirement for a receptionist at the Swavesey office of the A14.  Full time hours initially but will move into part time hours in a few weeks.  Please see details below and let me know if you'd be interested.

Duties:

  • Greet visitors in a friendly and approachable manner. Determine visitor needs in a professional manner.
  • Offer refreshments where appropriate.
  • Direct visitors to the correct destination.
  • Ensure knowledge of staff movements in and out of organisation.
  • Monitor visitor access and maintain security awareness; be aware and report suspicious activity.
  • Ensure back-up when absent from reception desk which should not be left unattended for any longer than is absolutely necessary.
  • Issuing new employees and contractors with Mosaic passes.
  • Ensure TV’s are on in reception / kitchen / print room / welfare canteen and meeting rooms ready for the start of each day.
  • Report any maintenance or IT issues to the OM or the relevant people.
  • Ensure stocks of photo copying paper are in the print room at the outset and end of each day; and check periodically throughout day to ensure they do not run out.
  • Prepare correspondence and documents, as and when requested to do so.
  • Deliveries & Collections:
    • Sort and distribute incoming mail
    • Prepare outgoing mail for postal service / courier
    • Ensure all deliveries and collections are checked off / signed for, and all deliveries are put away promptly (with manual handling in mind)
    • Advise staff by email when they have a delivery to collect from Reception
  • Managing conference and meeting room bookings. 
  • At the end of each day print the next day’s meeting room schedules and insert into snap frames on meeting room doors.
  • Ensure that meeting rooms are fully facilitated and prepared and are clean and tidy, ready for use.
  • Monitor and maintain reception equipment.
  • Control stationery / office supplies inventory and advise of any stock requirements.
  • Asset tagging all stock using Mosaic system
  • Keep stock room / cupboards tidy and hazard-free at all times.
  • Tidy and maintain reception area to an exceptional standard.
  • Provide general administrative support to all departmental sections as required.
  • Printing, scanning, filing and laminating.
  • Monthly check of First Aid boxes and re-order items as required.

Skills and Experience:

  • Secondary school / further education qualifications generally required
  • Strong  administrative and clerical skills
  • Advances use of computers and relevant software application – Microsoft Office
  • Customer service principles and practices
  • Approachable and friendly demeanour
  • Positive attitude