Carmichael are recruiting for a Stakeholder Manager to join a major project based in the West Midlands.
Role responsibilities:
Client, Stakeholder and local business/resident liaison
Liaison with Local Authority highways departments and our Traffic Management teams Arranging land access requests through landowners and Land Agents
Producing and delivering presentations to Stakeholders Producing stakeholder update letters and emails Producing e-Bulletins and Project Newsletters
Maintaining Stakeholder and Correspondence Tracker records Attending meetings and producing minutes
Planning communications strategies through various channels Dealing with complaints/queries and providing written responses Arranging and attending local school visits
Conducting site tours for visitors
Charity events and projects co-ordination
Coordinating the Considerate Constructors Scheme visit process Maintaining Social Value records
Producing and evidencing Contractor Performance Framework documents Capture good practice & good news stories from site
The successful candidate will;
Have a driving licence
Have worked in similar role or have extensive Customer Service background
Have robust IT (excel/MS Word minimum) and written skills